Voters demand that politicians speak as angrily and as disrespectfully as the voters feel. As a professional focus group moderator, Im about to make an admission that could cost me clients and even a career: Ive lost control. Northeastern moms are mad. California Tree Huggers are ticked off. Born Again Iowans are irate. Ive led three dozen focus groups in more than a dozen states this year, and trying to moderate and mediate a sensible discussion about politics has become like feeding time at the crocodile enclosure. The moment a contentious topic is introduced, a cacophony of voices spew forward...
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